At Low Voltage Supply, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you access our website or purchase products from us.
1. Information We Collect:
- Personal Information: When you place an order or create an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
- Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment method details necessary to process your transaction.
- Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, operating system, and other technical details.
- Cookies: We use cookies and similar technologies to collect information about your browsing behavior and preferences on our website.
2. How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
- Account Management: If you create an account on our website, we use your personal information to manage your account and facilitate your access to features and services.
- Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt out of receiving these communications at any time.
- Improving Our Services: We may use information collected to analyze trends, track user interactions, and improve the functionality and performance of our website.
3. Information Sharing and Disclosure:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services on our behalf.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
4. Data Security:
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices:
- Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
- Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
6. Children's Privacy:
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child under 13, please contact us immediately.
7. Changes to this Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of any changes constitutes acceptance of those changes.
If you have any questions or concerns about our Privacy Policy, please contact us at the email address provided.
