Thank you for choosing Low Voltage Supply. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our website.
1. Order Processing:
- Orders are typically processed and shipped within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
- We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and other options as available.
- Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the destination address.
3. Delivery Times:
- Delivery times vary depending on the shipping method selected and your location.
- Estimated delivery times provided during checkout are approximate and not guaranteed.
- We are not responsible for delays in shipping or delivery beyond our control, including but not limited to carrier delays, customs delays, or acts of nature.
4. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your order using the tracking number provided.
5. Shipping Restrictions:
- Some products may be subject to shipping restrictions or regulations imposed by carriers or government authorities.
- We reserve the right to cancel orders for products that cannot be shipped to certain locations or that are prohibited for export.
6. Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate and complete.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. International Shipping:
- We offer international shipping to select countries. Additional shipping fees, customs duties, taxes, and import fees may apply.
- Customers are responsible for complying with customs regulations and paying any applicable duties or taxes imposed by their country's customs authorities.
8. Order Changes and Cancellations:
- Once an order has been processed and shipped, changes or cancellations may not be possible.
- If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.
9. Damaged or Lost Shipments:
- In the rare event that your order is damaged or lost during transit, please contact us immediately so that we can assist you in filing a claim with the carrier.
- We are not responsible for damage or loss caused by the carrier, but we will work with you to resolve the issue to the best of our ability.
If you have any questions or concerns about our Shipping Policy, please contact us at the email address provided. Thank you for shopping at Low Voltage Supply.
